2-1-1 Cortland Listserv
What is the 2-1-1 Listserv?
The 2-1-1 Cortland Listserv is a community-driven email network designed to keep Cortland County’s health, human services, and nonprofit professionals connected and informed. Whether you're sharing a local event, a job opening, a donation opportunity, or a new program or resource, the listserv is a simple way to reach a wide network of people who value the well-being of our community.
By subscribing to the listserv, you’ll receive relevant updates from fellow organizations, agencies, and community leaders—and have a space to share your own announcements. The listserv is hosted through Gaggle Mail and moderated to keep communication clear, professional, and useful for all participants.
If you work or volunteer in the nonprofit, education, health, or public service sectors in Cortland County, we invite you to join the conversation!
The listserv is open to individuals affiliated with the nonprofit and human services sector in Cortland County. This includes staff, volunteers, and board members of nonprofit organizations, local government departments, elected officials, educators, healthcare providers, and others who support community well-being through their work or service.
2-1-1 Listserv Do’s & dont’s
Who Can Use the 2-1-1 Cortland Listserv?
Do
Keep posts accessible
While Gaggle allows attachments, try to avoid attachments when possible, to keep information accessible to all. Instead:
Copy text into the body of the email
Insert attachment into the body of the email
Use plain text formatting (bold, italics, bullets may appear as symbols)
Include a link to more info if applicable
Maintain Professionalism
Engage respectfully with all members, fostering a collaborative and inclusive environment.
Keep your message brief and clear
Use a specific subject line (e.g., “Free Parenting Workshop – May 22”)
Include essential details (who, what, when, where, how)
Include contact info so readers know who to follow up with
Create a new message to post
Always start a new email to 211-cortland@gaggle.email. Please do not reply to a digest or previous post to send a new message. P
Use this listserv for community benefit
Post announcements related to:
Events, trainings, and workshops
Public health and human services
Job opportunities in local nonprofits or service organizations
Resource needs or donations (furniture, supplies, etc.)
Requests for information or referrals on behalf of an organization
Protect privacy
DO NOT SHARE personal details about clients, including medical needs or identifiers. Remember, this is a public forum.
Dont
Don’t repost the same content repeatedly
Please do not flood the Listserv with multiple postings in succession. Respect other subscribers’ inboxes. SVHC has the right to moderate postings or remove members.
Don’t share partisan political messages or campaign content
Keep things nonpartisan.
Don’t use this list to sell or advertise
No sales of services, merchandise, or real estate—especially from for-profits or private practices.
Avoid attachments or large graphics
ADA readers can’t access text in images, and large files slow down delivery.
Don’t post personal requests or resumes
All requests for assistance should come from agencies, not individuals.
Don’t editorialize or debate
This is not a discussion board. If you want to respond to a post, reply to the individual—not the whole list.
Gaggle Mail Tips
Sending Messages: To post to the listserv, compose a new email addressed to the group's designated email address (e.g., 211cortland@gaggle.email).
Managing Subscriptions: To adjust your subscription settings, such as opting for daily digests or pausing messages, click the "Settings" link in the footer of any listserv email.
Need Assistance?
If you're uncertain about whether your message aligns with these guidelines or need help formatting your post, please contact the listserv moderator at aaliyah@sevenvalleyshealth.org