2-1-1 benefits agencies in many ways:
Refers potential clients to agencies
Reduces agency staff time spent redirecting calls to appropriate organizations.
Improves public access and awareness about agency programs and services.
Collects data about community needs
2-1-1 is free to use, but it costs us a lot to maintain. Please consider becoming a sponsoring agency.
Add your agency to 2-1-1!
The 2-1-1 system aims to provide a comprehensive public database of all agencies serving the Cortland County community.
Check to see is you're eligible for inclusion in the database
here before clicking below.
Is your listing outdated? Have a new program?
Click below for an illustrated tutorial on how to update your listing.
Having technical difficulties?
We maintain an interactive statistics portal where you can identify 2-1-1 users by age, location, needs, and mode of communication.
For anecdotal evidence, click here for our 2-1-1 success stories.
Have a room full of people who want the lowdown on 2-1-1?
Request a free 2-1-1 Informational Presentation/Workshop! We'll discuss the basics of using the system, how agencies can add and update listings, access statistics, and more.
Workshop participants have said:
“Thanks so much for presenting this workshop. We all found it to be very informative. Our committee and our clients will get a lot of use out of the resources available.”
211 Live CHAT hours: